Your face when someone sends you a long and incoherent text about his/her problem via email. He/she explains that the project he/she is working on is a dead-end for him/her and asks for your help. The deadline is 3rd of Jan, today is 29th of Dec and it seems like you have to start the whole project from scratch.
And all of this because he/she has never thought correctly what he/she will have to do. And, of course, he/she is trying to make YOU understand what is wrong with the project. But you completely understand — the one who does not is him/her.
What do you do. You are friends. Will you tell him/her to solve on his/her own? And what about your conscience?