I like fast, immediate replies to queries, even if they aren't the answer I want to hear. I like transparent pricing so I know I found the best deal (e.g., calendar search). And I like an all-in-one price without things like WiFi and resort fees.
Improving the hotel experience
- In your opinion, what are three things hotels should be focused on to improve your experience and make travel easier?
- We love hearing from you and we only improve by hearing what we can do better. We’re looking to create an open line of communication with both those who stay with us, and those who don't, because the better we know you and understand what you need, the better your stay will be.